Frequently Asked Questions (FAQ)


What is Basecampmart?

Basecampmart is a safe and seamless DIY platform for corporates to procure custom and non-custom corporate gifting products.

What if I don’t like the sample or pricing?

BaseCamp won’t process anything without the consent from clients. Samples delivered to the clients are free of cost or on a return basis unless it’s an oversees or pre-production one.

What happens when I place an order? (How it works)

As per the company policy, clients are required to make a part payment of 50% of the total order or generate a Purchase Order(PO) as per the company policies.

What if the quality of products I get is not up to my expectation?

Reimbursement for the defective pieces or replacement if the products are not as per the pre-production sample or stated by you.

How and when do I pay?

All the payment options are available to the clients, choose as per your convenience.



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