REFUND AND CANCELLATION POLICY
Thank you for choosing BaseCamp. Please read the following policy carefully to understand your options regarding refunds and cancellations.
Return Policy
– Products must be returned within 7 days from the date of delivery.
– Customized products cannot be returned; replacement, partial, and full refund options available for damaged or incorrect products.
Refund Policy
– The refund process takes up to 7 business days.
Refund and Cancellation for Service Provider Company
– “NO REFUND” and “NO CANCELLATION” entertained once the payment has been made.
Cancellation Policy
– Orders can only be canceled within 24 hours of placing the order.
– Once the order is processed after 24 hours, no cancellation request will be entertained.
– Customers can cancel an order before the order has been shipped.
Contact Us
BaseCamp
Address: 588, 27th Main Road, BTM 2nd Stage, Bengaluru, Karnataka, India – 560076
GSTIN: 29AAVFB4280E1Z4
PAN: AAVFB4280E
Email: prateek@basecampmart.com
Phone: +91 97408 03490
Website: [https://basecampmart.com/](https://basecampmart.com/)
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